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Methodology

Six phases, no surprises

Testing only begins after written authorisation. Every phase produces artefacts you can hand to engineering, auditors or your board.

Engagement flow

Scope to retest

Scroll to follow each phase. Deliverables are agreed up front so nothing arrives as a surprise at report time.

  1. 01

    Scope & Agreement (Setting the Safety Boundaries)

    Before touching any system, we clearly agree in writing on what will be tested, when, and how, ensuring zero disruption to your daily operations.

    Signed authorisation letterScope & safety documentEmergency stop contact
  2. 02

    Discovery & Mapping (Finding Digital Doors)

    We map out all your online websites, servers, and systems to see exactly what is visible to the public and where attackers might look first.

    Complete asset inventoryPublic exposure mapInitial risk summary
  3. 03

    Testing & Validation (Safely Checking for Holes)

    We test for vulnerabilities safely by hand—never using destructive tools—to verify if a weakness is real and can actually be exploited by bad actors.

    Confirmed findings with proofClear steps to reproduceVisual evidence
  4. 04

    Impact Analysis (Understanding the Real Risk)

    We determine what a hacker could actually access if they got inside (e.g. customer data, private files) so you know exactly which fixes matter most.

    Risk severity ratingData impact assessmentDetection observations
  5. 05

    Plain-English Report (Actionable Solution Guide)

    You receive a clear executive summary anyone can understand, paired with specific, easy-to-follow technical fix instructions for your tech team or web developer.

    Plain-English summaryPrioritized fix checklistOfficial audit report
  6. 06

    Fix Verification & Free Retest (Confirming Safety)

    Once you or your developers apply the fixes, we re-test the weaknesses for free to verify that your systems are sealed and secure.

    Retest verificationUpdated clean reportSecurity confirmation letter

Severity rubric and response targets

CVSS v3.1 base score sets the starting severity; business context can raise or lower it, and we always show our reasoning.

Severity levels, CVSS ranges and SLA targets
SeverityCVSS rangeNotificationRemediation target
Critical9.0 – 10.0Immediate alert within 4 hoursFix immediately
High7.0 – 8.9Notify within 24 hoursFix within 30 days
Medium4.0 – 6.9Detailed in final reportFix within 90 days
Low0.1 – 3.9Detailed in final reportRoutine maintenance
Informational0.0Best practice tipOptional enhancement
Sample severity distribution